Benefits:
Zendesk Sell is a salesforce automation software that helps bring sales and service teams together for overall enhanced customer experience. Sales automation gives sales reps the space to focus on the more important things. With Sell, you can set triggers when you get a new lead, qualified deal, or incoming deal. Everyone on the team gets a heads up and the opportunity to analyze and collaborate, so there are fewer meetings and confusion.
You can use Sell for prospecting, deal-making, and improving customer retention and conversions with timely sales interventions and follow-ups. Lead prioritization capabilities and tools like funnel tracking, custom lead forms, customizable lists, communication templates, conversion rate tracking, and channel optimization make it easy to gain context on leads.
Other perks of this sales CRM software include a simple and intuitive consumer-grade user interface and a #1 rated mobile sales application.
Drawbacks:
Some users have reported a slow loading time and mistakes in automated data entry. The price point may be a bit high for a startup or small business.
Pricing:
- Contact Zendesk directly for pricing and custom plans.
Website: zendesk.com/sell
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